Yarradene Farmstay Terms and Conditions
DEPOSIT
All bookings made directly with the property are secured with a 50% deposit at the time of booking with the balance due 30 days prior to scheduled arrival. We accept Visa, Mastercard and Bank Transfer. Please note we do not accept Diners Club and American Express.
CANCELLATION POLICY
More than 30 days notice of scheduled arrival date the booking deposit is refundable or transferable.
7-29 days notice of scheduled arrival time we will refund your holding deposit minus a AUD50.00 administration fee
Less than 7 days notice of scheduled arrival, full tariff applies
Failure to arrive or cancellation after arrival, full tariff applies
Communications with respect to cancellation or transfers must be confirmed in writing email: [email protected]
WEDDING ACCOMMODATION
For direct bookings with Yarradene for your wedding accommodation, please kindly call the property as a courtesy so we are aware. We require notification of any third party suppliers that are not included in the reservation, to report to Property Manager or Hosts so we can check validity of their Certificate of Currency (Legal Liability Insurance). This includes but not limited to, hair and make-up artists, photographers, florists, car hire operators etc
OCCUPANCY RESTRICTIONS
Yarradene can accommodate up to 10 people with 4 Queen, 1 King and 2 Rollaway single beds. The inclusion of the rollaway beds includes an additional linen charge of AUD 35.00 per bed.
No additional people are allowed onto the property without prior consent of Yarradene.
Children must be supervised at all times. In particular around the three unfenced dams.
Guests are also requested not to enter the crop area for bio-security reasons, nor the animal paddock areas unless accompanied by farm staff. The animals are fed at 4pm each day and guests are welcome to participate.
There are no parties allowed on the property.
Despite the properties remoteness, it also very elevated and noise travels easily. Please stop any music from midnight.
MINIMUM NIGHT STAY
We have a two night minimum stay at all times
THIRD PARTY BOOKINGS
Any bookings made through a third party ie AirBnB, Stayz, their Terms and Conditions also apply.
BUSHFIRE POLICY
Yarra Ranges Councl have instructed Yarradene must be evacuated and cannot be occupied on a day that is declared “Catastrophic Fire Danger Day”. If this occurs whilst guests are staying, they will be required to leave the property as soon as is practical. If this day is declared prior to guests arriving they will not be permitted to stay. All funds will be 100% refunded if this occurs.
GENERAL
Check in time 2pm
Check out time 11am
Some adjustments can be made, upon request, for these times
We request guests advise of any damage/breakages at their earliest opportunity to ensure repairs/replacements can be made prior to following guests arrival.
We request all guests treat the accommodations, property grounds and wildlife with respect.
No smoking or vaping is permitted inside the accommodations
No pets are permitted on the property due to wildlife
We request guests restrict their outdoor music after 11pm
Leaving Early
If for any reason the guests decide to depart early (Other than bushfire directions) no refund is available.
Around the property
No Pets allowed on the property due to the wildlife
The property has 3 dams including one that is 4 metres deep. There is no fencing around these dams and it is the responsibility of the guests to ensure their own safety.
We have some livestock on the property and as such guests are NOT permitted to enter the paddocks. The animals are fed at 4.00pm each day and guests are welcome to participate.
The wildflower crop is fenced off and guests are not permitted to enter this area unless under the supervision of the owners/managers. Please contact the owners if you would like a tour of the wildflower farm
There are a number of bee hives on the property. As a rule bees are not aggressive, but please do not touch the hives unless on a supervised bee tour. Please contact the owners if you would like a tour. (Costs applicable)
Firepit
There is a firepit provided to guests along with firewood and kindling. The firepit cannot be used on days of “extreme” or “catastrophic” fire danger. The property is surrounded by heavy forest, it is the responsibility of the guests to place the lid back on the firepit when not being supervised.
Property damage
Any damage to property will be deducted from credit card after clarification from the manager/owners.
Water
The property operates on filtered rain/tank water.
Septic Systems
The property operates on a septic system. Please only place toilet paper down the toilet.